Convert more enquiries into revenue with the Human-AI Hybrid

The smell of a new car, that feeling you got the first time you kissed your special someone, or even the transformational power of a new haircut – how we experience these things are uniquely human. As AI becomes ever-present in our lives, the challenge for businesses will be to connect with their customers on a human level yet also to embrace the efficiencies that automation brings. 

At Connectivity.CX we believe that the best use of AI is to harness its power to deliver more human connections and more unqiuely human experiences. We call this the Human-AI HybridTM.

The Human-AI HybridTM helps businesses like yours convert more enquiries into revenue.

A happy new car buyer

AI technology that enhances the profitability of your team

Good sales people know how to build rapport with customers. Great sales people know how to turn objections into an opportunity to secure the sale. It’s about connecting on a human level. Demonstrating empathy and authenticity.

Our AI tools and services are designed to turn more of your team into great sales people. We get your team talking to new or existing customers, connecting quicker, on the channels customers prefer, at a time that is convenient for them (even outside of regular business hours).

Meet MiLO, your new digital team member…

  • Industry-leading automated assistant, converting leads into appointments 24/7
  • Maximise engagement on the customer’s preferred channel
  • Delivers major efficiency savings on repetitive tasks

Meet MiLO. Your new team member, trained, coached and built specifically for your dealership.

MiLO works for you and no one else and fits right into your team.

We’re not selling you AI, we’re selling you incremental revenue through increased vehicle sales and service bookings by adding MiLO to your team.

MiLO is your omni-channel revenue engine.

Connectivity.CX speed of response

Speed of Response

  • Convert digital leads into a phone call, on average in only 30 seconds
  • 75% of customers buy from the first person they have a one-to-one conversation with
  • Take prospects out of the market and stop them shopping elsewhere
Trusted Voice branded calls

Trusted Voice branded calls

  • Increase first-time connection rates by 500%
  • Displays your business name and branding on customer handsets
  • 90% reach of all UK mobile handsets projected as of June 2026

AI Call Scoring, Transcription and Coaching

  • Near-instantaneous transcription
  • Scoring on your key performance metrics
  • Real-time coaching helps your team maximise their performance
  • Notifications and alerts from tagging, brings calls needing your attention to the forefront

Drive Vision Service Visuals

  • Custom animations and self-serve payment links for aftersales education
  • Explains technical work better than a human advisor
  • Drives self-serve upsells and improved customer understanding
  • Integrates with your tools
  • Partners with Bumper and Tjekvik

Human solutions driven by experience and expertise

Nothing beats the human touch when it comes to delivering an outstanding customer experience. Our Human Intelligence Team are an extension of your in-house team. They allow you to connect on a personal level outside of your regular hours.

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The HIT Squad

  • Our Human Interaction Team
  • Outstanding individuals with a focus on excellence
  • Deliver extended opening hours
  • Consistently Wow! customers with their response to enquiries
Dealer Aftersales Healthcheck

Aftersales Excellence

  • Consultation and collaboration to map customer journeys and pain points
  • Dealer Aftersales Health Check (DAHC) to identify opportunities for additional revenue
  • Auditing and benchmarking against KPIs and industry best practices

Join these leading brands using the Human-AI hybrid to convert more leads into revenue

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