Engage Prospects When Their Interest is at a Peak
Before the pandemic, more than 70% of people ended up buying from the first person they had a one-to-one conversation with. Throughout 2020 more and more purchases have moved online. Today’s consumers are not only searching for their next car online, they are placing a deposit, arranging finance, or even completing the purchase from the comfort of their own homes. And doing when it suits them, rather than during traditional business hours.
Having the ability to turn online enquiries into a one-to-one conversation in under a minute is no longer a luxury. In the 100% online marketplace it’s the difference between making the sale and losing it.